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All devices operating in MTP mode are supported. Note: The MTPdrive is not a replacement for the device's factory (or Windows default) device driver. You must be able to connect your device to the computer and have it visible in the Windows Explorer, before it. Since 1985, SIIG Inc. Has led the way in creating IT and AV connectivity solutions you can trust. Built on core values of professional integrity with customer satisfaction as the focus point, our company is committed to providing top-notch service, support, and product. USB Driver Updates. Need USB Driver Downloads for Windows 10, Windows 8, Windows 7, Vista and XP?If you are having problems with your USB not working, read the article below to help fix your USB problems.USB issues often, but not always, relate to drivers problems. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer. I’m Moli, your virtual agent. I can help with Moto phone issues. Hi, I was advised by a Dell technician a while ago that it is recommended to download the latest device drivers from the Dell Support site to a USB stick before doing a clean installation of Windows 8.1. Should I download the drivers to my hard drive (c: drive) and then copy and paste them over to the USB flash drive.

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This document contains instructions for installing your Gemalto Sentinel SuperPro key so that you can use hardware-locked CrossWorks licenses. You only need to install the Sentinel drivers if you have purchased a 'Shared' developer license with a Sentinel SuperPro key.

In order to use your SuperPro key will need to install the Sentinel Driver, which is covered here, and the CrossWorks IDE which is covered separately.

System Requirements

Support for Sentinel drivers is provided for the following operating systems:

  • Windows (XP,Vista,7,8) Windows 10 is not officially supported by Gemalto as yet but appears to run without problems.)
  • Ubuntu (Ubuntu 12.04 LTS and 14.04 LTS)
  • macOS (Mac 10.7.5 Lion to Mac 10.11 El Capitan7)
USB

Installing the USB Drivers

Installing the USB Drivers - Windows

Download the 'Sentinel Driver' from here. At the time of writing, the Sentinel driver for Windows is at version 7.6.0 described as 'Sentinel System Driver Installer for Sentinel SuperPro, UltraPro and SHK'

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  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Unzip the archive and run the Sentinel System Driver Installer.
  3. Click Next to move to the licensing screen.
  4. Read and accept the License Grant/Warranty statement.
  5. Click I accept the terms in the license agreement.
  6. Click Next to move to the Setup Type screen.
  7. Select the Complete installation option.
  8. Click Next to start the installation. Once installed, the InstallShield Wizard completes.
  9. Click Finish to close the Sentinel driver Installer.
  10. Once completed reboot your machine and insert the USB dongle.
  11. To check that the Sentinel driver has installed correctly, go to the Windows device manager >Universal Serial Bus controllers you should seen an entry for 'SafeNet USB SuperPro/UltraPro'.

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Once complete, your key is ready for use:

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Installing the USB Drivers - Ubuntu

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Download Sentinel Protection Server from here
  3. Open a terminal window 'Ctrl + T' and change directory to the downloaded folder by default this is 'Downloads' in the home folder.
  4. cd to Debian_support/driver
  5. Ensure that 'execute' permissions are added to the shell script sud_install.sh
  6. Run
  7. To check the correct installation of the Sentinel USB dongle. Using a terminal type lsusb You should see a list of USB devices connected to your Ubuntu machine. One should read something like
    Bus 001 Device 004: ID 04b9:0300 Rainbow Technologies, Inc. SafeNet USB SuperPro
Bitwise USB Devices Driver DownloadNOTE: Don't be put off by the references to i386 when installing on a 64-bit version of Linux, it still seems to work

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Installing the USB Drivers - macOS

  1. Before starting, ensure that your USB Sentinel is unplugged.
  2. Download the 'Sentinel System Driver' from here.
  3. Run the installer and follow the installer instructions. When prompted by the installer, make sure you allow the system extension signed by “SFNT Germany GmbH” to load.
  4. Once the installer has completed, insert the USB Sentinel into your Mac and start CrossWorks.
  5. Check the hardware locked license is detected by CrossStudio by clicking Tools > License Manager > Manage Activations. You should see a product activation listed as 'Sentinel License'.

Windows comes with drivers for many devices, such as printers, displays, keyboards, and TVs. A driver is software that a device uses to work with your PC. Every device needs a driver to work with your PC. So, in many cases, you can plug in a device, and it’ll work automatically.

Windows can also download device software and info. This might include an app that the device manufacturer created to go with your device or info like the product name, manufacturer, and model number, to help you distinguish between similar devices.

Drivers are updated occasionally. Windows can update them automatically, or you can install the updated drivers yourself. It's important for you to have confidence in the updated drivers you install. Windows notifies you if it detects a suspicious or unsafe driver you shouldn't install.

Automatically get the latest drivers and software

Windows Update checks for updated drivers and software for your devices and install them automatically. Keeping Windows Update on is a good way to make sure your devices continues to work properly and you get the best experience with them.

Note: PCs running Windows RT 8.1 always automatically download and install drivers, apps, and info for your devices.

To check that automatic updating is on

  1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)

  2. Tap or click Update and recovery, and then tap or click Windows Update.

  3. Tap or click Choose how updates get installed.

  4. Under Important updates, choose Install updates automatically (recommended).

Installing drivers yourself

If your device came with a disc, it might contain software that installs a driver. Before you install a driver from a disc, check the info that comes with it to be sure it supports your current version of Windows.

You can also search for new drivers on the manufacturer's website. Driver updates are often available in the support section of their website. Download the latest driver for your device, and follow the installation instructions on the website. You can usually double-tap or double-click the downloaded file to install the driver on your PC.

If the driver you got from a disc or downloaded from a website doesn't install itself, you might need to install manually.

To manually install a driver

You must be signed in as an administrator to follow these steps.

  1. Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

  2. Enter Device Manager in the search box, and tap or click Device Manager.

  3. In the list of hardware categories, double-tap or double-click the category your device is in and then double-tap or double-click the device you want. For example, to see your video card, tap or click Display adapters, and then double-tap or double-click the video card name.

  4. Tap or click the Driver tab, tap or click Update Driver, and then follow the instructions. You might be asked for an admin password or to confirm your choice.

Notifications telling you about unsafe drivers

Occasionally, you might see a notification that a driver is unsigned, has been changed since it was signed, or can't be installed by Windows. We recommend that you don't install unsigned or changed drivers.

A digitally signed driver includes a digital signature, which is an electronic security mark that indicates the publisher of software and whether someone has tampered with it since it was signed. If a driver has been signed by a publisher that has verified its identity with a certification authority, you can be confident that the driver comes from that publisher and hasn't been changed.

If you see any of the following notifications when you're installing a driver, you should stop the installation and go to your device manufacturer's website to get a digitally signed driver for your device.

Windows can't verify the publisher of this driver software

The driver doesn't have a digital signature or has been signed with a digital signature that wasn't verified by a certification authority. You should only install this driver if you got it from the manufacturer's disc or from your system administrator.

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This driver hasn't been signed

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The driver hasn't been digitally signed by a verified publisher. The driver might have been changed to include malware that could harm your PC or steal info. In rare cases, legitimate publishers do change drivers after they've been digitally signed, but you should only install an unsigned driver if you got it from a device manufacturer's disc.

Unfortunately, there's no trustworthy source of info that indicates who has published an unsigned driver. Anyone can change the contents of an unsigned driver, and there's no way to know why it was changed. Most manufacturers now digitally sign the drivers they create before releasing them to the public.

Windows requires a digitally signed driver

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A driver that lacks a valid digital signature, or has a signature that was changed after it was signed, can't be installed on 64-bit versions of Windows. You'll only see this notification if you have a 64-bit version of Windows and try to install such a driver on it.